Terms of Service

Overview

Welcome to COVONTY.

The terms “we,” “us,” and “our” refer to COVONTY. COVONTY operates this website and online store, including all related information, content, features, tools, products, and services offered to you (collectively, the “Services”).

COVONTY is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you access or use our Services.

Please read these Terms carefully before using our website.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, please do not use or access the Services.

Section 1 – Access and Account

By using the Services, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have the legal authority required to use the Services.

You may be asked to provide information including your name, email address, billing information, payment information, and shipping address.

You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account.

You may not sell, transfer, assign, or otherwise allow another person to use your account without authorization.

Section 2 – Our Products

We make reasonable efforts to display our products, colors, materials, dimensions, details, and photographs as accurately as possible.

However, product colors and appearance may vary depending on your device, screen settings, lighting conditions, photography, and the natural characteristics of materials.

Minor variations in texture, finish, color, measurements, or construction may occur as part of the manufacturing process and do not necessarily constitute a defect.

We reserve the right to modify product descriptions, prices, specifications, or availability without prior notice.

We may discontinue products or limit the quantities available to any person, region, or jurisdiction.

All products are subject to availability.

Section 3 – Orders

When you place an order with COVONTY, you are making an offer to purchase the selected products.

Your order is not considered accepted until we confirm acceptance and successfully process your payment.

We reserve the right to refuse, limit, modify, or cancel an order where reasonably necessary, including in cases of:

• Product unavailability

• Incorrect product or pricing information

• Payment authorization issues

• Suspected fraudulent activity

• Violation of these Terms

If we cancel an order after payment has been received, the applicable amount will be refunded to your original payment method.

Please review your order carefully before submitting it. Once an order has entered processing or has been shipped, we may not be able to modify or cancel it.

All returns, exchanges, and refunds are governed by our Return & Refund Policy.

Products purchased from COVONTY are intended for personal or household use unless otherwise agreed in writing.

Section 4 – Prices and Billing

Prices, discounts, promotions, and product availability may change without prior notice.

The price charged will generally be the price displayed at the time your order is placed and confirmed.

Unless otherwise stated, product prices may not include shipping costs, customs duties, import taxes, VAT, or other charges applicable to your destination.

Any applicable charges collected by COVONTY will be displayed during checkout where possible.

For international orders, additional customs duties, taxes, brokerage charges, or import fees may be imposed by local authorities.

You agree to provide complete, accurate, and current payment and billing information.

You represent that you are authorized to use the payment method submitted with your order.

Section 5 – Shipping and Delivery

Shipping and delivery times shown on our website are estimates unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

• Carrier delays

• Customs inspections

• Severe weather

• Public holidays

• Local delivery disruptions

• Incorrect or incomplete delivery information

COVONTY does not guarantee estimated delivery dates.

Risk of loss and responsibility for goods will transfer in accordance with applicable law.

Please review our Shipping Policy for additional information regarding processing times, delivery estimates, tracking, customs, duties, and international shipping.

Section 6 – Intellectual Property

All content made available through the Services, including but not limited to the COVONTY name, trademarks, logos, photographs, product imagery, text, graphics, videos, audio, website layouts, product designs, and other creative materials, is owned by or licensed to COVONTY unless otherwise stated.

Such materials are protected by applicable intellectual property laws.

The Services and their content are provided for your personal, non-commercial use.

Without prior written permission from COVONTY, you may not reproduce, copy, modify, distribute, publish, display, sell, license, create derivative works from, or commercially exploit any content from the Services.

All rights not expressly granted are reserved.

Section 7 – Optional Tools

We may provide access to tools, features, or services operated by third parties.

We may not monitor or control these third-party tools.

Where permitted by applicable law, access to third-party tools is provided on an “as is” and “as available” basis.

Your use of third-party tools is at your own discretion, and you should review the applicable terms and privacy policies of those providers.

We may introduce new tools, features, or resources in the future. Such features will also form part of the Services and may be subject to these Terms.

Section 8 – Third-Party Links

The Services may contain links to websites, platforms, or services operated by third parties.

COVONTY is not responsible for the accuracy, content, availability, privacy practices, or policies of third-party websites or services.

Accessing a third-party website is at your own discretion.

Any questions, claims, concerns, or disputes relating to products or services provided by a third party should be directed to that third party.

Section 9 – Relationship with Shopify

COVONTY is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make through our Store are made directly with COVONTY.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and COVONTY, including any injury, damage, or loss resulting from products or services purchased from COVONTY.

To the extent permitted by applicable law, Shopify and its affiliates are not parties to the transaction between you and COVONTY.

Section 10 – Privacy Policy

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our Services are powered by Shopify, certain personal information may also be collected and processed by Shopify in order to provide and improve the Services.

Information may also be transmitted to service providers and partners located in countries other than your country of residence where necessary to operate our business and provide the Services.

Please review our Privacy Policy for more information about how personal information is collected, used, stored, and shared.

Section 11 – Feedback and Reviews

If you submit reviews, comments, photographs, suggestions, ideas, feedback, or other content to COVONTY, you confirm that you have the necessary rights to provide that content.

Where permitted by applicable law, you grant COVONTY permission to use, reproduce, publish, display, adapt, and distribute such content for purposes connected with operating, improving, and promoting our Services.

You must not submit content that:

• Infringes the rights of another person

• Contains unlawful, defamatory, abusive, obscene, or misleading material

• Contains malicious software or harmful code

• Misrepresents your identity or the origin of the content

You remain responsible for the accuracy and legality of content you submit.

Section 12 – Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

• Product descriptions

• Pricing

• Promotions

• Shipping costs

• Delivery estimates

• Product availability

• Other product or service information

We reserve the right to correct such information and, where reasonably necessary, modify or cancel an affected order.

If an order is cancelled after payment has been collected, the applicable amount will be refunded.

Section 13 – Prohibited Uses

You may use the Services only for lawful purposes.

You must not use the Services to:

• Violate applicable laws or regulations

• Infringe intellectual property or privacy rights

• Harass, threaten, abuse, or defame another person

• Submit false, fraudulent, or misleading information

• Distribute spam or unauthorized promotional material

• Upload viruses, malware, or other harmful code

• Collect personal information unlawfully

• Interfere with the security or operation of the Services

• Attempt to bypass security or access restrictions

• Scrape, extract, reproduce, or exploit substantial portions of the Services without authorization

• Impersonate another person or organization

We reserve the right to restrict or terminate access to the Services where these Terms are violated.

Section 14 – Automated and AI Access

Automated systems, agents, bots, scraping tools, or AI-based systems may not access or interact with the Services in a way that circumvents security measures, access restrictions, robot exclusion rules, or other technical controls implemented by COVONTY or Shopify.

Automated systems must not conceal their automated nature or impersonate human users.

We reserve the right to restrict or block automated access where reasonably necessary to protect our Services, customers, intellectual property, or systems.

Section 15 – Termination

We may suspend or terminate access to all or part of the Services where permitted by applicable law, including where these Terms have been materially violated.

Any obligations or liabilities incurred before termination will remain enforceable.

Sections which by their nature should survive termination—including Intellectual Property, Limitation of Liability, Indemnification, Privacy, and Governing Law—will continue to apply.

Section 16 – Disclaimer of Warranties

To the extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that access to the Services will always be uninterrupted, secure, error-free, or available at all times.

Nothing in these Terms excludes, restricts, or modifies warranties, guarantees, consumer rights, or remedies that cannot lawfully be excluded under applicable law.

Section 17 – Limitation of Liability

To the fullest extent permitted by applicable law, COVONTY and its directors, employees, affiliates, contractors, service providers, licensors, and partners will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the Services.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

Your statutory consumer rights remain unaffected.

Section 18 – Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless COVONTY and its affiliates, employees, service providers, contractors, and partners from third-party claims, liabilities, damages, and reasonable costs arising from:

• Your material breach of these Terms

• Your unlawful use of the Services

• Your infringement of the rights of another person

This provision does not apply to the extent prohibited by applicable consumer law.

Section 19 – Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

The remaining provisions will continue in full force and effect.

Section 20 – Waiver and Entire Agreement

Our failure to exercise or enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with the policies and notices referenced herein, constitute the agreement governing your use of the Services.

Nothing in these Terms limits any statutory consumer rights that cannot legally be waived.

Section 21 – Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

COVONTY may transfer or assign its rights and obligations where reasonably necessary in connection with the operation, restructuring, transfer, or sale of its business, subject to applicable law.

Section 22 – Governing Law

These Terms will be governed by the laws applicable to the legal entity operating COVONTY, except where mandatory consumer protection laws in your country or region provide otherwise.

If you are entitled to mandatory consumer protections in your place of residence, nothing in these Terms deprives you of those protections.

Section 23 – Headings

The headings used in these Terms are provided for convenience and organization only.

They do not limit or otherwise affect the interpretation of these Terms.

Section 24 – Changes to These Terms

You may review the current version of these Terms at any time on this page.

We reserve the right to update or replace portions of these Terms from time to time.

Where required by applicable law, we will provide notice of material changes.

The version published on this page will be the current version.

Section 25 – Contact Information

Questions about these Terms of Service may be sent to:

COVONTY
Email: hello@covonty.com

Legal Business Name:
[Insert Legal Business Name]

Business Address:
[Insert Registered Business Address]

Business Telephone:
[Insert Business Telephone Number]

Business Registration Number:
[Insert Business Registration Number, if applicable]

VAT / Tax Number:
[Insert VAT or Tax Number, if applicable]